Modern Slavery Statement for Pimlico Cleaners

Pimlico Cleaners is committed to conducting business ethically, responsibly, and with respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour, and child labour within our operations and throughout our supply chains. As a trusted cleaning service provider, we recognise that even low-risk sectors must remain vigilant and proactive.

Our zero-tolerance policy means we will not knowingly engage with any person, supplier, or partner involved in exploitation. We expect all employees, contractors, and suppliers to uphold the same standards. Modern slavery has no place in our business model, and any breach of this policy is treated as a serious matter that may lead to termination of a relationship or other appropriate action.

We apply this policy across all areas of our work, including recruitment, procurement, subcontracting, and day-to-day service delivery. Pimlico Cleaners ensures that workers are employed voluntarily, are of legal working age, and receive terms that are fair and lawful. We also take care to avoid practices that could create vulnerability, including excessive deductions, hidden fees, or coercive arrangements.

Supplier due diligence is central to our approach to preventing modern slavery in cleaning operations. Before engaging new suppliers, we assess their labour practices, ownership structure, and commitment to ethical employment. Where appropriate, we request supporting documentation and confirm that they comply with relevant employment and human rights laws.

We also conduct supplier audits on a risk-based basis. These audits may include document reviews, workplace assessments, and checks on subcontracting arrangements. If any concerns arise, we require prompt corrective action and reserve the right to pause or end the relationship if the issue is not resolved. This process helps us maintain a resilient and transparent supply chain.

Our team receives guidance to identify warning signs such as restricted movement, withheld identity documents, unsafe living conditions, or workers appearing fearful or controlled. By strengthening awareness, Pimlico Cleaners can respond quickly to potential risks and ensure that ethical standards are upheld across every part of the business.

We encourage anyone connected with our business to raise concerns without fear of retaliation. Multiple reporting channels are available so issues relating to modern slavery, exploitation, or unethical conduct can be reported confidentially and taken seriously. Reports may be made by employees, suppliers, subcontractors, or other stakeholders who believe something is not right.

All reports are reviewed promptly and handled sensitively. Where necessary, we investigate concerns, preserve confidentiality, and take corrective steps that may include changes to working practices, further audits, or involvement of relevant authorities. Protecting vulnerable people is a shared responsibility, and we support a culture where concerns can be raised early and acted upon decisively.

In addition to reporting routes, we maintain internal procedures to document concerns, track actions, and verify outcomes. This allows us to learn from issues and improve controls over time. Our commitment to ethical cleaning services depends on consistent follow-through, not simply policy statements.

This statement is reviewed annually to ensure it remains effective, relevant, and aligned with legal requirements and operational risks. The review considers changes in our business, updates from our suppliers, and any incidents or findings from audits or investigations. Where improvements are needed, we update our policies and procedures accordingly.

We believe that modern slavery prevention is an ongoing responsibility. By combining a zero-tolerance policy, supplier audits, clear reporting channels, and annual review, Pimlico Cleaners strengthens its commitment to ethical practice and responsible growth. We will continue to improve our controls and promote respect for human dignity throughout our organisation and supply chain.